About US

Payment Excellence, The True Way

Transparency, Accessibility,
and Unparalleled Value

At TruePay, our mission is to revolutionize the landscape of merchant payment services. Founded in 2011 out of a genuine frustration with the unpredictable and burdensome fees associated with credit card and debit card transactions for small and medium-sized businesses, we embarked on a journey to reshape how companies manage their payments. Drawing upon our background in the financial world, we are dedicated to addressing the unique needs of small and medium enterprises, empowering them with every opportunity to thrive.

 

Our commitment to excellence led us to create TruePay—a company that stands firmly on transparency, accessibility, and unparalleled value. Our ultimate goal is to champion the aspirations of business owners by providing them with a dependable partner who understands their challenges and works tirelessly to assist them.

Jonathan Wilson

CEO

Guided by Integrity, Love, and Family Values

Jonathan Wilson, a prominent CEO in credit card processing, is a man whose life and career have been shaped by unwavering principles of honesty, love, and a deep commitment to his clients. Born into a large and diverse family of 18 siblings, he learned the importance of connection, love, and integrity early on. This foundation became the bedrock upon which he built his successful company, TruePay, in 2011, with roots in the industry dating back to 2006.

Shane Spears

Operations Director

Shane is a dedicated and results-oriented professional with over a decade of experience in the credit card processing industry. As Operations and Partner at TruePay, Shane is pivotal in helping businesses streamline payment processes and maximize financial efficiency.

 

With a passion for staying at the forefront of technological advancements in payment solutions, Shane has a proven track record of driving client revenue growth. He understands that in today’s fast-paced business landscape, it’s essential to provide tailored payment solutions that cater to each client’s unique needs.

Our Approach is Rooted in
Delivering Tangible Results

With TruePay, business owners access a suite of services designed to optimize their payment experiences. Our approach is rooted in delivering tangible results: we offer unbeatable rates, harmonizing the world of merchant services with the diverse demands of our clientele. Through strategic partnerships with leading payment merchant brands, we equip our customers with top-of-the-line equipment, ensuring their transactions are seamless, secure, and efficient.

 

What truly sets TruePay apart is our unswerving dedication to customer service. We recognize that behind every business is a visionary entrepreneur, and we believe these visionaries deserve unwavering support. Our CEO is not just a figurehead; he advocates for business owners who are readily accessible and available to assist whenever needed. TruePay’s commitment to fostering genuine relationships with our clients forms the bedrock of our identity.

Jonathan Wilson

CEO

Guided by Integrity, Love, and Family Values
Jonathan Wilson, a prominent CEO in credit card processing, is a man whose life and career have been shaped by unwavering principles of honesty, love, and a deep commitment to his clients. Born into a large and diverse family of 18 siblings, he learned the importance of connection, love, and integrity early on. This foundation became the bedrock upon which he built his successful company, TruePay, in 2011, with roots in the industry dating back to 2006.

Early Years and Family
Jonathan’s upbringing was marked by the rich tapestry of his large family. With 18 siblings, including one real brother, two half-brothers and sisters, and 15 foster or adopted siblings, he experienced the value of diversity and the power of love in the family. Within this expansive family circle, he learned the art of connecting with people, cultivating relationships, and cherishing the bonds that mattered most.

The Birth of TruePay

Jonathan’s journey in the credit card processing industry began as he witnessed practices by banks and processors that seemed to prioritize profits over the well-being of their clients. He recognized the need for a more client-centric and transparent approach, so he created a company that would revolutionize the industry.

Client-Centric Philosophy

TruePay, founded in 2011, was built on a simple but profound principle: “Take care of people.” His wise grandfather deeply influenced this philosophy, who emphasized that being true to one’s word, offering transparent services at fair costs, and delivering on promises should be the foundation of any business relationship.

Month-to-Month Agreements and Integrity

Jonathan knew that traditional long-term contracts and hidden fees did not align with his values. Instead, he introduced month-to-month agreements, firmly believing that earning a client’s business monthly was the only way to build a lasting, trust-based relationship. His handshake was his commitment to doing right by his clients.

Legacy of Integrity and Love
As the years passed, TruePay thrived, not through exploitative practices but through the genuine care it extended to its clients. Jonathan Wilson’s legacy was not just one of financial success but of revolutionizing an industry with a client-centric approach.

Jonathan’s story inspires entrepreneurs and business leaders, a testament to the enduring power of integrity, love, and the impact they can have on clients and the industry. Jonathan Wilson, a CEO who built a company on the foundations of honesty and transparency, has left an indelible mark on the world of credit card processing, showing that doing right by people is the most rewarding path to success.

Shane Spears

Operations Director

Shane is a dedicated and results-oriented professional with over a decade of experience in the credit card processing industry. As Operations and Partner a TruePay, Shane is pivotal in helping businesses streamline payment processes and maximize financial efficiency.

 

With a passion for staying at the forefront of technological advancements in payment solutions, Shane has a proven track record of driving client revenue growth. He understands that in today’s fast-paced business landscape, it’s essential to provide tailored payment solutions that cater to each client’s unique needs.

 

Shane combines deep industry knowledge with a commitment to delivering exceptional customer service. He is known for building strong, long-lasting relationships with clients and guiding them through the complexities of payment processing. His ability to simplify intricate financial concepts into understandable terms has earned him the trust and respect of clients and colleagues.

 

Outside of his professional endeavors, Shane is passionate about family, travel, fishing, playing piano, gardening, and giving back to his community. This passion for his many hobbies enriches his life and brings a unique perspective to his work, fostering creativity and innovation.

 

Shane is committed to ensuring that TruePay remains a trusted partner for businesses seeking seamless credit card processing solutions. His dedication to excellence, industry expertise, and client-centric approach make him an invaluable asset to the company and its clients.